Terms & Conditions

Flagship Detailing — The Detailed Advantage LLC
Last updated: April 2026

These Terms and Conditions govern your use of services provided by Flagship Detailing, operated by The Detailed Advantage LLC ("we," "us," or "our"), including our website at flagshipdetailingco.com, our SMS messaging program, and our automotive detailing services. By booking a service, texting our business number, or using our website, you agree to these terms.

1. Services

Flagship Detailing provides professional automotive detailing services in the Jacksonville and Saint Johns, Florida area. All services are performed by appointment. We reserve the right to refuse service at our discretion.

Service results may vary depending on the condition of your vehicle. We will communicate any limitations or concerns before beginning work.

2. Appointments and Cancellations

• Appointments may be booked online, by phone, or by text message.
• We request at least 24 hours notice for cancellations or rescheduling.
• Late cancellations or no-shows may result in a cancellation fee or forfeiture of any deposit paid.
• We reserve the right to cancel or reschedule appointments due to weather, equipment issues, or other circumstances beyond our control. In such cases, no cancellation fee will be charged.

3. SMS Messaging Program

Program name: Flagship Detailing SMS
Program description: Conversational SMS for appointment booking, service updates, confirmations, and customer support inquiries.
Message frequency: Varies based on your inquiry and appointment activity.
Message and data rates may apply.
To opt out: Reply STOP to any message at any time.
For help: Reply HELP or email flagshipdetailingco@gmail.com.

By texting our business number or providing your phone number when booking a service, you consent to receive SMS messages from Flagship Detailing. You may opt out at any time by replying STOP. After opting out, you will receive a single confirmation message and no further messages will be sent unless you re-initiate contact.

Your phone number will not be sold or shared with third parties for marketing purposes. Carrier is not liable for delayed or undelivered messages.

4. Payments

• Payment is due upon completion of services unless a deposit arrangement has been made in advance.
• We accept major credit/debit cards and other payment methods as indicated at time of booking.
• Deposits, where required, are non-refundable in the event of a late cancellation or no-show.
• All prices are subject to change. Quoted prices are honored for 30 days from the date of the quote.

5. Vehicle Condition and Liability

• We document vehicle condition before beginning any service. By proceeding with service, you acknowledge that we are not responsible for pre-existing damage, scratches, swirl marks, or other conditions noted during intake.
• We take reasonable care with all vehicles. However, we are not liable for damage resulting from pre-existing conditions, manufacturer defects, or circumstances beyond our control.
• Detailing services involve water, chemicals, and equipment. While we use products appropriate for each vehicle type, we are not liable for reactions caused by prior treatments, modifications, or undisclosed conditions of the vehicle's surfaces.
• Maximum liability for any claim is limited to the cost of the service rendered.

6. Website Use

You agree to use our website only for lawful purposes. You may not use our website to transmit any harmful, offensive, or unauthorized content. We reserve the right to restrict access to our website at our discretion.

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

7. Intellectual Property

All content on our website, including text, images, logos, and graphics, is owned by or licensed to The Detailed Advantage LLC and may not be reproduced or used without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Flagship Detailing and The Detailed Advantage LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website, even if we have been advised of the possibility of such damages.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Florida. Any disputes arising under these terms shall be resolved in the courts of St. Johns County, Florida.

10. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated terms.

11. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Flagship Detailing — The Detailed Advantage LLC
Saint Johns, Florida
Email: flagshipdetailingco@gmail.com
Website: flagshipdetailingco.com